Goat Gamers LoungeOvernight Lockout Policy — Master (Adults & Teens)

Address:4805 Penn Ave, Pittsburgh, PA 15224
Effective date: 04/01/2025
 

This Policy governs all private, overnight reservations ("Lockouts"). Section A (Core Terms) applies to all Lockouts. Section B (Adults‑Only, 18+) applies when all attendees are 18+. Section C (Teens, 13–17) applies when any attendee is a Minor. If both Sections could apply, the stricter safety rule controls. This Policy incorporates the posted Terms of Service and Privacy Policy.
 

Section A — Core Terms (Apply to All Lockouts)

A1. Definitions

• Facility — the venue identified in the booking confirmation.

• Host — the individual contracting for the Lockout and responsible for compliance with this Policy.

• Participant — any person admitted for the Lockout.

• Staff — Facility employees or authorized contractors present during the Lockout.

• Lockout — the private, overnight reservation of the Facility as described in the booking.

A2. Schedule; Doors; Re‑Entry

1. Hours: 10:00 PM–6:00 AM (8 hours), unless otherwise stated in the booking.

2. Doors are secured at 10:00 PM. Late arrivals do not extend the end time.

3. No re‑entry is permitted after doors are secured. Emergency egress does not entitle any guest to re‑entry; re‑entry decisions are at the Manager on Duty’s discretion for safety.

A3. Occupancy & Egress

Attendance may not exceed posted occupancy limits. Emergency exits must remain unobstructed at all times. Door controls are operated by Staff; the Manager on Duty (MOD) may pause activities or relocate guests for safety.

A4. Pricing; Headcount; Payment

1. Base Rate: $125/hour; 4‑hour minimum; includes up to ten (10) attendees; headcount includes all persons physically present in the reserved area.

2. Additional Attendees: $80 per additional person, up to twenty (20) total attendees.

3. Non‑Playing Guests: after ten (10) total attendees, non‑players are $20 each and must comply with all rules.

4. Payment Method: a valid payment method must remain on file for add‑ons, cleaning, damage, or other charges. Electronic payments may incur a 3% processing fee.

A5. Deposit; Changes; Cancellations; Chargebacks

1. Deposit: $300 non‑refundable deposit to reserve; applied to the Lockout price.

2. Rescheduling: permitted with ≥72 hours’ notice, subject to availability.

3. Late Changes / No‑Show: within 72 hours the deposit is forfeited; food orders already placed are charged; no‑shows may be charged the remaining balance.

4. Chargebacks: the Host agrees not to initiate chargebacks for properly assessed charges (including cleaning, breakage, damage, or removals for violations), except in cases of unauthorized card use.

A6. Inclusions; Music; Discord; Breakfast

1. Included Access: private use of PCs and consoles for the Lockout period.

2. Snacks/Drinks: two (2) non‑alcoholic drinks and two (2) snacks per Participant by default.

3. Breakfast: assorted donuts by default; breakfast sandwiches available with 48 hours’ notice (non‑refundable once ordered).

4. Discord: a private, password‑protected voice channel may be provided; password is unique per event; doxxing, harassment, or unauthorized recording is prohibited and may result in channel disablement.

5. Music: house music or Host‑provided playlist/DJ (subject to volume, content rules, and property quiet hours).

A7. Conduct; Equipment; Prohibited Items; Property Rules

1. Conduct: follow Staff instructions; no running, roughhousing, climbing, or unsafe behavior. Keep food out of play areas. Drinks must be lidded near electronics. Staff safety decisions are final.

2. Equipment: do not move, unplug, modify, or access PCs, consoles, monitors, VR sensors, cables, networking equipment, or staff‑only areas.

3. Prohibited Items: illegal substances; weapons; fireworks or open flame; confetti, glitter, silly string, fog machines; outside VR hardware or unapproved electronics.

4. Property & Noise: comply with building rules and any posted quiet hours. Outdoor consumption, loitering, or noise disturbances are prohibited.

A8. Food; Allergies; Health & VR Safety

1. Allergens: the Facility is not allergen‑free; cross‑contact may occur despite reasonable cleaning.

2. Responsibility: guests manage their own health conditions/medications; Staff do not administer medication or monitor individual diets.

3. Health & VR: gaming/VR may involve motion effects, loud audio, and flashing/dynamic lights; Participants must stop immediately if discomfort occurs. Staff may pause/terminate any session based on suspected impairment or unsafe behavior.

A9. Cleaning; Breakage; Damage; Fees

1. Cleaning: a standard $75 cleaning fee applies only if the Facility is not left reasonably clean (excessive spills; trash left throughout; food waste in play areas). For glass breakage or sticky spills in equipment areas requiring additional sanitation, a deep‑cleaning fee of $150 may be charged.

2. Damage: the Host is responsible for damage to equipment or property. Representative fees (inclusive of reasonable labor/downtime) include: Gaming PC $2,000; Console $500; VR Headset $500; VR Controllers (pair) $200; Sensors/Base Stations $200–$250; TV $400; Monitor $200; Gaming Chair $150; Controllers $75; Cables/Adapters $20–$40. Actual costs may vary based on market pricing/lead times. Charges may be processed to the card on file.

A10. Media; Streaming; Privacy; Proprietary Areas

1. Personal Recording: respect privacy; do not record other guests without consent.

2. Livestreaming: do not livestream other guests without consent; for Minors see Section C.

3. Non‑Public Areas: no filming/photography of back‑of‑house spaces, technical configurations, dashboards, server/network equipment, wiring, or staff‑only areas.

4. Facility Media: Facility‑created media may be used for safety and/or promotional purposes consistent with posted consents and the Privacy Policy.

A11. Incidents; Cooperation; Documentation

1. Report injuries, disturbances, property damage, or suspected policy violations to Staff promptly.

2. The Facility may document incidents (logs, photos, video review). The Host will reasonably cooperate with insurance, medical, or law‑enforcement inquiries.

3. Staff may pause or terminate activities and/or remove individuals for safety or policy violations. No refunds or credits are issued for removals.

A12. Service Availability; Force Majeure; Remedies

1. Power/Internet: uninterrupted service is not guaranteed.

2. Force Majeure; Limited Remedies: if performance is prevented or materially hindered by events beyond reasonable control (including utility failures, severe weather, civil authority orders, or building emergencies), the Host’s exclusive remedies are a reasonable credit or rescheduling, at the Facility’s discretion. No refunds otherwise.

A13. Miscellaneous

1. Entire Agreement: this Policy, together with the booking confirmation and any addenda expressly incorporated by reference, constitutes the entire understanding for the Lockout.

2. Amendments: no amendment is effective unless in writing and executed by Facility management.

3. Severability: if any term is held invalid, the remaining terms remain in full force to the maximum extent permitted by law.

4. No Waiver: failure to enforce any provision is not a waiver of future enforcement.

5. Venue: any dispute shall be brought exclusively in a court of competent jurisdiction in the Pennsylvania county where the Facility operates.

6. Electronic Acceptance: the Host’s digital acceptance and/or payment constitutes agreement to this Policy.

Section B — Adults‑Only (18+) Additions

B1. Eligibility; ID

1. Attendance is restricted to individuals 18+.

2. 21+ wristbands: a valid government‑issued photo ID is required at check‑in; a 21+ wristband is mandatory for anyone who may possess or consume Alcohol.

B2. BYOB Policy (Beer/Wine/Seltzer Only; No Hard Liquor)

1. Permitted Beverages & Limits: sealed beer, wine, and hard seltzer only. Hard liquor is prohibited. Per 21+ guest, BYOB is limited to 72 oz beer/seltzer OR 750 ml wine for the Lockout.

2. Self‑Service Only: Staff do not open, pour, store, or serve Alcohol.

3. Containers & Glass: Alcohol must arrive sealed. No glass in VR/electronics areas; upon request, drinks must be transferred to venue‑provided plastic/lidded cups. The Facility may restrict glass anywhere on premises for safety.

4. Location of Consumption: Alcohol must remain inside the reserved party area. Consumption in parking lots or public/common areas is prohibited.

5. Prohibited Practices: no communal containers (kegs, batched beverages), drinking games, or devices designed for rapid consumption.

6. Metering & Intoxication: the Facility may meter or limit Alcohol, refuse entry, deny re‑entry, or remove intoxicated guests. Activities may be paused or terminated for safety. No refunds or credits are issued for removals or early termination due to Alcohol violations.

7. Transportation Safety: guests are responsible for safe transportation. At a guest’s request, Staff may summon ride‑share/taxi service and temporarily hold door controls for safety coordination.

8. Authorization Hold: a temporary $300 authorization hold applies to all BYOB events and may be used for breakage, spills, or additional cleaning.

Section C — Teens (13–17) Additions

C1. Eligibility; Alcohol Prohibition

1. Only participants aged 13–17 may attend a Teens Lockout.

2. Alcohol is prohibited anywhere on premises for Teens programs. Possession or use is grounds for immediate removal without refund.

C2. Chaperones & Supervision

1. Ratio: at least one (1) chaperone per ten (10) minors must remain on‑site and awake throughout the Lockout.

2. Duties: chaperones conduct hourly headcounts and restroom checks and supervise snack/meal times.

3. Scope: Staff are not guardians and do not supervise individual participants, resolve personal disputes, administer medication, or transport minors.

C3. Check‑In; Early Release; Pickup

1. Check‑In: the Host provides a roster with parent/guardian‑of‑record contact details before doors are secured.

2. Early Release: minors will not be released before the end time without written or SMS authorization from the parent/guardian‑of‑record; identity verification is required at pickup; release time and method are logged; no re‑entry permitted.

3. End‑of‑Event Pickup: parents/guardians should pick up promptly at end time; a late pickup fee of $25 per 15 minutes may apply after a 10‑minute grace period charged to card on file.

C4. Consents & Disclosures (Required)

1. Participation & Behavior Code: signed by parent/guardian and the Participant.

2. Medical Authorization: emergency treatment authorization and allergy disclosure.

3. Media Permission: explicit parental consent for any photo/video or livestream that depicts the minor.

C5. Media & Streaming (Minors)

1. Personal recording must avoid capturing other minors unless each depicted minor’s parent/guardian has provided written consent.

2. Livestreaming that depicts any minor is prohibited absent prior parental consent on file for each depicted minor.

3. Violations may result in removal without refund.

C6. Accounts & Caffeine Limits

1. Caffeine: “Unlimited Energy Drinks” add‑on is not offered for minors; energy drinks are limited to two (2) per Participant unless a parent/guardian has expressly authorized otherwise in writing.